ISPAgents
Start for free
ISPAgentsOperations cloudFor ISPs · WISPs · FWA · MSPs

Run your whole ISP from one operations cloud.

ISPAgents connects billing, payments, RADIUS, MikroTik & CPE control, support, field work, and AI copilots — so paid subscribers get restored without your team chasing routers by hand.

Start for freeBook operator demo

No credit card to start · Free plan for small fleets
Coexists with MikroTik, FreeRADIUS, Splynx & UISP

Access restored · RADIUS CoA
Works with the
stack you run
MikroTik RouterOSFreeRADIUSManaged RADIUSTR-069 / CWMPTR-369 USPSNMPSplynx APIUISPWhatsApp BusinessMobile moneySMS gateways
01 — 04
The operations layer

Connect the business state and the network state.

Payments, tickets, routers, CPEs, technicians, and customer promises stop living in different tools. Each team gets one operating layer — with the evidence behind every action.

01

Billing, payments & collections

Owner & finance teams

Prepaid and postpaid subscriber billing, invoices, deposits, refunds, vouchers, and aging. Match mobile-money and gateway receipts, then run reminders, dunning, and controlled cut-off.

CRMInvoicesMobile moneyVouchersCollections
02

Access control & RADIUS

Support & NOC teams

Suspend, restore, shape, and move plans through your existing FreeRADIUS, managed RADIUS, or MikroTik — and prove exactly which policy, router, or approval changed a subscriber’s service state.

Managed RADIUSFreeRADIUSCoAPPPoEAudit trail
03

Router & CPE control

NOC & engineering teams

Manage the routers and CPEs the ISP already owns — MikroTik RouterOS natively, plus TR-069 / CWMP, TR-369 USP, SNMP, and custom site agents. Guarded config actions, backups, and reboots with rollback.

RouterOS APITR-069TR-369 USPSNMPBackups
04

AI agents & field work

Every team, every shift

Operator-reviewed agents summarize tickets, prepare collections, and explain access state. Dispatch installs, swaps, and stock to technicians with GPS, photos, signatures, and cash collection.

CopilotsTechnician appInventoryDispatchEvidence
Detail
Operational control

A clean command center for daily ISP work.

Built around the decisions operators repeat every day: collect, restore, suspend, dispatch, prove, and reconcile — each row carries the full context behind it.

a

One identity per subscriber

TR-069, SNMP, syslog, and RADIUS observations map to one subscriber, site, and device — not four disconnected dashboards.

b

Who is affected, what changed

See whether a fault is CPE, Wi-Fi, access, backhaul, or upstream before a technician is dispatched.

c

Role-specific views

Owner, finance, NOC, support, technician, and cash-collector views each surface their next action.

Preview · Approve · Audit · Rollback
app.ispagents.com/subscribers/NKR-2841

Amina Diallo · NKR-2841

PPPoE · Plan 20/20 · East-Tower AP-03
Online
Balance
$0.00
Last payment
2mMoMo
CPE signal
-58dBm
EventDetailAge
PAYMENTMobile money $18.00 matched to invoice INV-774212m
RADIUSCoA restore sent → session re-authorized on NAS-rt22m
TICKETWhatsApp: “internet back, thank you” — auto-resolved1m
MikroTik native

RouterOS REST & API

Native MikroTik management for queues, PPPoE, hotspot, firewall, and address lists through a validated connector path — controlled actions, not blanket automatic control.

  • Queues & shaping
  • PPPoE & hotspot
  • Config backup & drift
TR-069 & TR-369

CWMP ACS + USP agents

Provisioning, parameter audit, diagnostics, and firmware workflows for mass-market CPE — plus controlled-availability TR-369 USP for telemetry and Wi-Fi/AP visibility, NAT-friendly.

  • Provisioning & diagnostics
  • USP telemetry
  • Safe command queue
SNMP & custom

Monitoring & site agents

SNMP, traps, and syslog converge into one tenant/device timeline. Lightweight custom agents bridge NAT, private networks, and vendor APIs where a standard protocol can’t reach.

  • SNMP + traps + syslog
  • Incident grouping
  • NAT-traversal agents
Agents
Agentic workflows

AI that prepares the work, then proves what changed.

Agents summarize, simulate, and prepare. Anything that touches a customer stays behind policy, role permissions, a command preview, and rollback evidence — never autonomous execution.

The ISPAgents Operator — an octopus coordinating billing, RADIUS, routers, support, field work, and AI across an ISP

The Operator — one agent coordinating billing, access, protocols, support, and field work.

01 / Collections

Collections agent

Finds overdue accounts, checks payment evidence, drafts reminders, and queues service actions for approval.

02 / Access

Access agent

Explains why a subscriber is online, blocked, slow, or mismatched across billing, RADIUS, router, and CPE state.

03 / Support

Support agent

Summarizes tickets, last payment, CPE telemetry, and outage context, then suggests the safest next response.

04 / Dispatch

Dispatch agent

Builds technician worklists, checks stock, prioritizes SLA work, and prepares close-out evidence.

Control
Built for controlled change

Every customer-impacting action is guarded.

Infrastructure software for real subscribers. Service changes move through the same controls your team would demand of any operator with router and RADIUS access.

01

Command preview

See the exact RADIUS, RouterOS, or CPE action before it runs — no blind execution.

02

Approval & roles

Permission-scoped roles and approval gates on suspend, restore, and config change.

03

Full audit trail

Who changed what, when, and why — tied to the subscriber, device, and payment state.

04

Rollback evidence

Config backups and reversible actions so a bad change is undone with proof.

Rollout
Coexist, migrate, or replace

Start beside the stack an ISP already uses.

Connect to the systems operators have now, automate the painful loops, and migrate records when the operator is ready — coexistence first, source of truth later.

01

Coexist

Connect MikroTik, FreeRADIUS, Splynx, or UISP and read live state. Validate data and field mapping with nothing switched off.

02

Automate

Turn on the first painful loop — paid-to-restored, overdue-to-reminded, or ticket-to-dispatch — behind preview and approval.

03

Own the source of truth

Migrate subscribers, billing, and access when the evidence is clean. Keep the old system as a fallback until you’re confident.

Why operators trust it
Built with operating ISPs

We're shipping this with operators, not at them.

ISPAgents is built alongside a small group of design-partner ISPs and WISPs running real subscribers on MikroTik, FreeRADIUS, Splynx, and UISP. The product earns trust the same way an operator does — with previews, approvals, and evidence on every action.

4

Protocols, one command layer

RouterOS, TR-069/CWMP, TR-369 USP, and SNMP — ping, reboot, config backup, firmware, and bounded changes run the same guarded way across every device.

0

Autonomous changes to live customers

Every customer-impacting action moves through preview, approval, RBAC, audit, and rollback. Agents prepare and simulate the work; a person approves it.

1

Real workflow to prove it

Design partners bring one real loop — paid-to-restored, overdue-to-reminded, or ticket-to-dispatch — and we wire it end to end before anything touches a subscriber.

We're onboarding a small cohort of design-partner ISPs now. Bring one real workflow and we'll stand it up with you.

Become a design partner
Pricing
Workspace pricing

Start free. Pay per device as you grow.

Platform pricing for your ISPAgents workspace — not your subscribers' bills. Begin on the free plan, then move to per-device pricing with volume tiers as your managed fleet grows.

Free

Starter

For a small fleet getting one workflow under control.

$0/ forever
Up to 25 devices · 2 team members
Start for free
  • Command center & subscriber CRM
  • 1 RADIUS / MikroTik connector
  • Manual billing & invoices
  • Community support
Most popular
Per device · tiered

Growth

For growing ISPs/WISPs automating billing and access.

$0.45/ device / mo
Volume tiers from 1,000+ devices · billed monthly
Start free trial
  • Everything in Starter, plus:
  • Unlimited connectors & sites
  • Mobile money & auto-collections
  • TR-069 ACS & SNMP monitoring
  • AI copilots & technician app
Per device · tiered

Scale

For operators with larger fleets and dedicated support needs.

$0.28/ device / mo
Best-tier rate · annual billing
Start free trial
  • Everything in Growth, plus:
  • TR-369 USP enablement program
  • Priority connector health SLAs
  • Migration assistance
Enterprise

Custom

For partners and operators with bespoke needs.

Let’s talk
SSO/SAML · custom SLAs · dedicated support
Talk to sales
  • Bespoke device & region limits
  • SSO / SAML & custom roles
  • Dedicated onboarding & SLA
  • Partner / white-label options

Prices shown are illustrative starting points. Talk to us for a quote based on your fleet size, region, and modules.

Deployment conversation

Bring one real ISP workflow to the first meeting.

Start with your billing flow, router and CPE protocol stack, RADIUS state, customer messaging, technician process, and payment providers. The first automation is usually paid-to-restored, overdue-to-reminded, or ticket-to-dispatch.

Start for freeBook operator demo