MikroTik ISP Billing
Plan billing, payments, and customer state workflows that connect to MikroTik RouterOS actions without replacing the routers your ISP already runs.
Subscribers, devices, and access in one view
Billing should control service state
Small ISPs often run billing in one place and MikroTik access rules in another. That creates manual work: support checks payment status, finance confirms the balance, then someone logs into RouterOS to suspend, restore, or change speed.
ISPAgents should connect the billing workflow to MikroTik through controlled operator rules so paid, overdue, upgraded, or downgraded subscribers can be handled with clear approval and audit evidence.
MikroTik billing workflows
| Workflow | ISPAgents role |
|---|---|
| Controlled suspension | Preview and apply the right RouterOS or RADIUS action for overdue accounts. |
| Payment restoration | Restore service after payment confirmation and keep evidence on the customer record. |
| Plan changes | Move a subscriber to the correct queue, profile, address list, or RADIUS policy. |
| Support checks | Show payment, access state, router context, and recent controlled action results together. |
| Audit and rollback | Record what changed, who approved it, when it ran, and how to recover. |
Direct RouterOS control and RADIUS
ISPAgents should support the common MikroTik patterns that real ISPs use as each connector path is validated:
- RouterOS API for queues, address lists, firewall policy, DHCP, and status.
- Existing FreeRADIUS for PPPoE, Hotspot, policy, and accounting workflows.
- ISPAgents Managed RADIUS early access after tenant launch signoff.
- Custom connectors for private networks, NATed sites, unusual queue layouts, or vendor-specific steps.
Why this matters for small ISPs
Every manual access change creates delay, errors, and missing proof. A serious MikroTik billing system should reduce the work without hiding the risk. The operator needs command preview, approvals, connector health, retry state, failure explanations, and a complete customer timeline.
FAQ
Can ISPAgents cut off MikroTik internet automatically?
Only after the tenant has proven subscriber identity, policy mapping, command preview, approval rules, execution evidence, and rollback. The enforcement path can be RouterOS, RADIUS, or a custom connector depending on how the ISP designed the network.
Does MikroTik billing require managed RADIUS?
No. Some operators start with direct MikroTik control. Others use existing FreeRADIUS or managed RADIUS early access. ISPAgents should treat all three as separately validated deployment paths, not one default path for every tenant.
Continue the operations map.
Automatic Internet Suspension Software
Design suspension and restoration workflows without losing control by connecting billing, payment evidence, RADIUS, MikroTik, custom agents, approvals, and rollback evidence.
Open pageSolutionsCustomer Self-Service App
A phone-first app for an ISP's subscribers — view plan and balance, track data usage, pay, and open support — branded to the operator. Account and usage are live today; CPE controls are on the way.
Open pageIntegrationsController Integrations
Pull devices, topology, and telemetry from external controllers — Ubiquiti UniFi, Cambium cnMaestro, and UISP — into one tenant-scoped pane, mapped to canonical devices. Read-only and safe. This is early access.
Open pageIntegrationsFreeRADIUS Integration
Keep your existing FreeRADIUS where it works, or move selected access workflows to Managed RADIUS early access after tenant launch signoff.
Open page