Status needs to match ISP reality
Operators need to know whether billing, payments, RADIUS, router connectors, CPE agents, SMS, WhatsApp, and imports are healthy.
- Platform status
- Connector status
- Managed RADIUS regions
- Incident updates
Status
Operational status
Status page direction for ISPAgents cloud operations, connector health, managed RADIUS regions, and incident communication.
Incidents need customer context
When automation fails, support needs affected objects, action history, and the safest manual recovery step.
- Affected workflow
- Customer evidence
- Retry state
- Recovery notes