ISP CRM Software
Use ISPAgents as an ISP CRM that connects customer records to billing, payments, controlled access workflows, support, field service, inventory, and operator-reviewed AI assistance.
Subscribers, devices, and access in one view
CRM should explain the customer state
An ISP CRM is not just a contact database. Support, finance, NOC, and field teams need one customer timeline that explains plan, balance, payment history, service state, RADIUS or router policy, tickets, equipment, and field work.
ISP CRM workflows
| Workflow | ISPAgents role |
|---|---|
| Customer record | Contact, location, account owner, service, package, balance, and status. |
| Billing context | Invoices, payments, credits, refunds, deposits, statements, and aging. |
| Access state | RADIUS, MikroTik, CPE, connector result, suspension, restore, and speed policy. |
| Support history | WhatsApp tickets, incidents, notes, SLA, summaries, and customer communication. |
| Field service | Installs, relocations, upgrades, cancellations, equipment swaps, and technician evidence. |
Better daily work
The best ISP CRM helps a support agent answer the customer quickly: what do they have, what do they owe, why is service affected, and what is the safest next action?
FAQ
Is ISPAgents only a CRM?
No. CRM is one part of the platform. ISPAgents also covers billing, payments, access control, inventory, field service, support, migration, and operator-reviewed AI workflows.
Can CRM data be imported?
Yes. Imports should support CSV, Excel, APIs, billing systems, UISP, Splynx, RADIUS, MikroTik identifiers, and custom fields.
Continue the operations map.
Automatic Internet Suspension Software
Design suspension and restoration workflows without losing control by connecting billing, payment evidence, RADIUS, MikroTik, custom agents, approvals, and rollback evidence.
Open pageSolutionsCustomer Self-Service App
A phone-first app for an ISP's subscribers — view plan and balance, track data usage, pay, and open support — branded to the operator. Account and usage are live today; CPE controls are on the way.
Open pageIntegrationsController Integrations
Pull devices, topology, and telemetry from external controllers — Ubiquiti UniFi, Cambium cnMaestro, and UISP — into one tenant-scoped pane, mapped to canonical devices. Read-only and safe. This is early access.
Open pageIntegrationsFreeRADIUS Integration
Keep your existing FreeRADIUS where it works, or move selected access workflows to Managed RADIUS early access after tenant launch signoff.
Open page