Automatic Internet Suspension Software
Design suspension and restoration workflows without losing control by connecting billing, payment evidence, RADIUS, MikroTik, custom agents, approvals, and rollback evidence.
Subscribers, devices, and access in one view
Suspension is high-impact automation
Cutting off internet access affects customers immediately. ISPAgents should automate suspension only with clear billing state, service identifiers, access mapping, operator rules, audit evidence, and rollback paths.
Suspension and restore paths
| Enforcement path | Best fit |
|---|---|
| Existing FreeRADIUS | PPPoE or centralized auth networks with trusted RADIUS policy. |
| Managed RADIUS early access | Operators that complete tenant launch signoff for the cloud auth path and want cloud-managed access control and health visibility. |
| MikroTik direct control | Queue, address-list, firewall, or site-specific RouterOS workflows. |
| Custom agents | Private networks, NATed sites, vendor APIs, or unusual topology. |
Controls operators need
- Preview who will be affected.
- Show invoice, balance, due date, and payment state.
- Show router, NAS, RADIUS, or connector action.
- Require approval for risky batches.
- Record execution result and failures.
- Restore paid customers with evidence.
FAQ
Can suspension run in batches?
Yes. Batch actions should include preview, filters, exclusions, approval, execution status, and post-run evidence.
Can paid customers be restored automatically?
Only after payment matching, subscriber identity, access mapping, and rollback evidence are trusted for that tenant. Otherwise the customer should enter a review queue.
Continue the operations map.
Customer Self-Service App
A phone-first app for an ISP's subscribers — view plan and balance, track data usage, pay, and open support — branded to the operator. Account and usage are live today; CPE controls are on the way.
Open pageSolutionsFreeRADIUS Cloud Managed
ISPAgents Managed RADIUS is commercial early access with tenant-specific onboarding, live smoke, and launch signoff while preserving existing FreeRADIUS, MikroTik direct control, and hybrid rollout options.
Open pageIntegrationsController Integrations
Pull devices, topology, and telemetry from external controllers — Ubiquiti UniFi, Cambium cnMaestro, and UISP — into one tenant-scoped pane, mapped to canonical devices. Read-only and safe. This is early access.
Open pageIntegrationsFreeRADIUS Integration
Keep your existing FreeRADIUS where it works, or move selected access workflows to Managed RADIUS early access after tenant launch signoff.
Open page