Postpaid ISP Billing Software
Run postpaid ISP billing with invoices, statements, aging, credits, refunds, deposits, payment reconciliation, reminders, and controlled service actions.
Subscribers, devices, and access in one view
Postpaid billing needs accounting discipline
Postpaid ISP billing touches invoices, statements, aging, tax, credits, refunds, deposits, partial payments, disputes, and suspension policy. ISPAgents should give finance and support one source of truth for account state.
Postpaid workflows
| Workflow | ISPAgents role |
|---|---|
| Invoicing | Generate invoices based on plan, period, tax, discounts, and service changes. |
| Statements | Show customer account history, charges, credits, payments, and balance. |
| Aging | Track overdue balances by customer, area, collector, and account owner. |
| Credits and refunds | Record adjustments with approval and finance evidence. |
| Suspension | Apply controlled access actions only after policy, exceptions, and disputes are checked. |
Support and finance alignment
When a customer calls, support should see the same balance, invoice, payment, access action, and exception history that finance sees.
FAQ
Can postpaid billing include deposits?
Yes. Deposits, credits, refunds, and adjustments should be part of the account history and reconciliation workflow.
Can postpaid customers be suspended automatically?
Yes, but only after disputes, grace periods, customer segment, approval rules, access-control evidence, and rollback are proven for the tenant.
Continue the operations map.
Automatic Internet Suspension Software
Design suspension and restoration workflows without losing control by connecting billing, payment evidence, RADIUS, MikroTik, custom agents, approvals, and rollback evidence.
Open pageSolutionsCustomer Self-Service App
A phone-first app for an ISP's subscribers — view plan and balance, track data usage, pay, and open support — branded to the operator. Account and usage are live today; CPE controls are on the way.
Open pageIntegrationsController Integrations
Pull devices, topology, and telemetry from external controllers — Ubiquiti UniFi, Cambium cnMaestro, and UISP — into one tenant-scoped pane, mapped to canonical devices. Read-only and safe. This is early access.
Open pageIntegrationsFreeRADIUS Integration
Keep your existing FreeRADIUS where it works, or move selected access workflows to Managed RADIUS early access after tenant launch signoff.
Open page