Prepaid ISP Billing Software
Run prepaid ISP billing with renewal reminders, local payments, controlled service restore, controlled suspension, finance reconciliation, and customer support evidence.
Subscribers, devices, and access in one view
Prepaid billing needs speed and proof
Prepaid subscribers expect service to renew quickly after payment. The ISP needs proof that the payment matched the right account, the access state changed correctly, and support can explain the result.
Prepaid workflows
| Workflow | ISPAgents role |
|---|---|
| Renewal reminders | Send SMS or WhatsApp reminders before expiry. |
| Payment matching | Match mobile money, cash, bank, or manual payment to the subscriber. |
| Restore | Restore access through a validated RADIUS, MikroTik, or connector path after confirmation. |
| Grace period | Apply local policy for grace days, partial payments, or exceptions. |
| Finance review | Reconcile receipts, provider batches, and customer account history. |
Flexible local rules
Prepaid models vary by country and ISP. ISPAgents should support monthly, weekly, custom-duration, package-based, and negotiated models without forcing one billing design.
FAQ
Can prepaid billing suspend automatically?
Yes, after identity, grace rules, access mapping, preview, audit, and rollback evidence are proven for the tenant.
Can prepaid and postpaid run together?
Yes. Many ISPs need both models because customers, business accounts, and regions may require different commercial rules.
Continue the operations map.
Automatic Internet Suspension Software
Design suspension and restoration workflows without losing control by connecting billing, payment evidence, RADIUS, MikroTik, custom agents, approvals, and rollback evidence.
Open pageSolutionsCustomer Self-Service App
A phone-first app for an ISP's subscribers — view plan and balance, track data usage, pay, and open support — branded to the operator. Account and usage are live today; CPE controls are on the way.
Open pageIntegrationsController Integrations
Pull devices, topology, and telemetry from external controllers — Ubiquiti UniFi, Cambium cnMaestro, and UISP — into one tenant-scoped pane, mapped to canonical devices. Read-only and safe. This is early access.
Open pageIntegrationsFreeRADIUS Integration
Keep your existing FreeRADIUS where it works, or move selected access workflows to Managed RADIUS early access after tenant launch signoff.
Open page