WISP billing touches the network
WISP billing is tied to towers, APs, CPE, technician work, service packages, payments, and access control. ISPAgents should connect those operating details instead of leaving billing isolated from the field and network teams.
WISP billing workflows
| Workflow | ISPAgents role | |---|---| | Plans and packages | Prepaid, postpaid, speed packages, discounts, deposits, and custom durations. | | Payments | Mobile money, cash, bank, SMS, WhatsApp, matching, receipts, and reconciliation. | | Access | MikroTik, FreeRADIUS, managed RADIUS, CPE agents, and custom site connectors. | | Field jobs | Installs, relocations, signal checks, equipment swaps, photos, GPS, and closeout. | | Inventory | CPE, antennas, routers, warehouse stock, technician stock, and serial numbers. |
What to automate first
Start with renewal reminder, payment matching, access restoration, and support timeline update. That workflow creates value quickly and reveals data gaps.
FAQ
Can ISPAgents support towers and CPE?
Yes. WISP operations should track sites, towers, APs, CPE, field jobs, equipment, and customer service state.
Can WISP billing use MikroTik?
Yes. ISPAgents supports MikroTik direct control, RADIUS, and custom connectors depending on the network.